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wtf goergia-russia war OMG too soon mocks? [Aug. 20th, 2008|04:20 pm]

wtf_inc

[rick_day]
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this is more of a wtf than a suck [Aug. 20th, 2008|09:51 pm]

customers_suck

[ohshiny]
in the cosmetics dept.

yes sir,

please do not be snippy with me when i tell you that i don't know where the new armani scent is located. believe it or not, i, the girl who is wearing A DENIM MINI SKIRT AND A BAND TEE, do not actually work here. no, really.

baffling, i know.

but if you go over to the counter over there, where the nice lady in the black suit and with the nametag is standing, you can probably get some help. and then i can get back to trying on the new the dior testers.

have a nice day!
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What do you think? [Aug. 20th, 2008|03:31 pm]

cathealth

[childlight]
My co worker has a 17 year old cat. 2 weeks ago the cat stopped eating. She took it to the vet who looked at her teethed and just did a hands on checkup...just feeling her and such. He did not want to run any tests. He gave her a shot to boost her appetite and sent her home. Now this cat does not go for regular check ups and I do not think she is up to date on vax but I believe she is indoor only.
I felt the vet was wrong not to do bloodwork on a senior cat. Well the cat has stopped eating again. She took her in today for bloodwork. I have no idea what tests they ran but they just called and told her that her bloodwork was perfect and they can find nothing wrong with her. The said she isn't eating just because she is old.

Now I may be wrong but I think she needs to go somewhere else for a second opinion. Has anyone else heard of a healthy cat just not eating because it is old?
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[Aug. 20th, 2008|03:21 pm]

customers_suck

[omgshoess]
Background -- Country Club Server.

Dear Idiots;

Yes, I realize that it is an open bar and you can drink whatever you want. But you are not at home. This is not your frat house. This is your friend's wedding reception. Do not try to steal icing off of the cake before the bride and groom cut it. Thats just mean.

Also, thanks for puking all over the walls in the mens room. That was fun to clean up the next day.

=(
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[Aug. 20th, 2008|03:09 pm]

customers_suck

[iguanasdefuego]
more tales from the plasma center...

This donor was hooked up to the pheresis machine. He told the phlebotomist he had to use the restroom. Now, he had ample chance to go before he got hooked up and even if he hadn't, he'd only be stuck for about an hour. Instead of waiting for the phlebotomist to finish her stick and attend him, he whips it out and pisses all over his chart, containing the information from his past visits.

We can't just throw those charts away. My friend had to separate every pee-soaked page, place them in plastic baggies, Xerox them, then stamp them and verify that all the information transfered correctly. Before the pee started to dry the pages together. And he was a regular donor- we're talking at least 20+ pages of information :(
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LOLWUT [Aug. 20th, 2008|02:23 pm]

wtf_inc

[katisconfused]
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Kitten Twitching [Aug. 20th, 2008|07:10 pm]

cat_lovers

[whydah]
I actually posted this here and then deleted it, thinking it was nothing... suffice to say the next day we were at the vet, haha.

Fry started twitching on Friday night, and vigorously grooming himself. The vet thought he might have ingested something he shouldn't have (cleaning fluid maybe) and gave him a shot of steroids and a course of anti biotics. The twitching had majorly calmed down, but he was still shaking his head, so I took him back tonight and she gave me a spot-on for earmites.

First, I just used it and the little shit moved at the last second, so it ended up going on lower than it should have and some of it ran down his neck... he is not enjoying the taste of it XD Nothing on their site suggests him licking it in small amounts will be an issue, though. The site also says I can apply water after one hour, so I'm going to wash it off then. For those who've used these treatments before...

how soon do they work, and does it get worse before it gets better? as soon as we got home and applied it he started twitching again (all over :( ), and shaking his head more.

The vet was v. happy with his vitals, though, and he is eating fine, so unless he is still visibly uncomfortable tomorrow I'm going to leave it overnight.
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A story [Aug. 20th, 2008|01:42 pm]

cat_lovers

[speedcleanqueen]
For anyone who has lost a cat. I wrote this story nearly 4 years ago but I'm sure people in this community would appreciate it.

Shawnee )
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WTF Sea Life? [Aug. 20th, 2008|10:54 am]

wtf_inc

[idyll23]
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[Aug. 20th, 2008|01:21 pm]

wtf_inc

[giggles87]
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How low can you go? [Aug. 20th, 2008|12:13 pm]

customers_suck

[sorchekyrkeby]
[Current Location |casa de los gatos]
[mood |drained]

I'm a 3rd shift call center monkey for a regional cell provider. I'm one of the low-level supervisory-types.

A bit of backstory: if you're a customer of ours with crappy credit, you have a spending limit on your account. For one line, the limit is 100.00. For 2 lines, it's 200.00. This means if you don't pay off your old balance by midnight of the due date, your new bill will post to the account, put you over your spending limit, and the computer system will shut your phone off untill you pay the old bill. Fairly simple, yes?

Until this call. It was escalated to me by another rep, who gave me a rundown on the situation:

The "lady" calling in (from my state -- this is important) had neglected to pay her old bill, and the account was suspended. She claimed to be a paramedic in a life-and-death situation with a patient. One would think that she would hang up and call 911 (under US federal regulations, even deactivated/suspended cell phones are required to be able to dial 911). This was not the case. Sadly, she spent 20 minutes arguing with my rep to have her phone service restored. He kept telling her to hang up and call 911...I was sitting across from him and could hear what was being said. She finally screamed at him that the rep had just killed her patient and hung up.

10 minutes leter, she called back, asked for a supervisor, and got me. FYI, my dad was a paramedic and firefighter. I'm familiar with how that line of work goes.

Cue script form!

Me: Hi, I'm Sorche K, what can I do for you tonight?

Her: I'm a paramedic! I have a critical situation going on with a patient and I need my cell phone!

Me: OK, the best way to get backup is the hang up the phone with me and call 911. Even suspended phones will be able to get through to 911.

Her: I can't do that! I need my phone on NOW!

Me: Ma'am, I can't override the computer system to rstore service. Are you on duty right now?

Her: *huff* Yes!

Me: *hearing dispatch radio in background* Then use your radio.

Her: I CAN'T! I need my phone on!

Me: Where's your partner?

Her: I don't have one! I need my phone on!

Me: (thinking WTF?). Ma'am, if you can't or won't use your radio and you don't have a partner working with you, please stop jeopardizing the health of your patient and your paramedic's license by continuing to argue with me instead of providing care.

Her: You bitch! My patient needs to go to the hospital!

Me: *sweetly* Is this the patient you told my rep he killed 10 minutes ago?

Her: ...

Me: *hearing dispatch radio crackling in the background*

Her: *sheepish* There isn't any patient.

Me: I...see. How much would you like to pay toward your bill tonight? *names past due amount*

Her: You're a cunt. I hope you die. *click*

Yanno, I'm not terribly certain I'd like to have her as a first responder if I actually *was* in danger of dying...
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A WTF from last year at the museum [Aug. 20th, 2008|12:30 pm]

customers_suck

[attack_laurel]

A complete WTF? from last year when I was volunteering at the Living History museum that is right next to Williamsburg, Virginia.

Last year was our big, big year - there were a number of activities throughout the year, but the biggest weekend was the weekend in May that corresponds to the time 400 years ago when three shiploads of English people decided to land and set up shop.  Security was tight - people couldn't park in the parking lot, but were brought in on buses from remote parking lots.  Every bag was searched, even ours.  I was assigned to a particular house I regularly interpret; it has a small waist-high fenced "garden" in front. 

A woman came up to me midmorning on Saturday and asked me if she could leave her large laptop bag in my house, because she "was tired of carrying it".  (Leave it in the car, then, lady!)  

I (nicely) said no - we cannot responsible for bags, and I could not watch it.  She kept asking, like it was the most natural thing in the world to randomly desert your bag in an open-air museum.  I refused three times, so she changed tactics.  She started reaching over the fence of the garden and said "I can leave it here, then?"  I kept telling her no, no, no.  Ten - ten! - minutes she argued with me, saying "it will be fine!  I'll just leave it here!  It will be fine!  I don't mind!" (I do!).  Ten long minutes of her being absolutely clueless about the inappropriateness of leaving her bag in plain sight.  Meanwhile, I'm trying to keep an eye on the displays in the house and steer people through.

She finally gave up - after I explained to her that there was massive security, and an unattended bag would result in the museum being completely shut down and evacuated while the police tried to determine whether the bag was a bomb or not.  I was nice about it, but WTF?  Who leaves their expensive equipment unattended in public?  You may as well put a big sign on it that says "free to finder".

I get quite a few WTFs there, but that one really stumped me. 

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[Aug. 20th, 2008|08:54 am]

customers_suck

[lookslikelolita]
Background: I work at a Protestant bookstore.

Ok, a customer comes into return some software he bought because he got the Mac version and he has a PC. The software wasn't open. So I told him to find the PC version and we exchange them.

I was was working alone for 3 hours. This isn't normally a problem because our store is generally quiet during weekdays.

So the customer finds the software. I refund him the difference between the two. And then he says the box is very light. I open it and find nothing is in there. At first, I think it's just a sample box and we have the real product int the back. But then I noticed that it's $50 item.* So, someone stole the software and left the box. And to top in off, I searched the whole store and we don't have another.

Meanwhile, there's a line growing. So I tell the customer, we don't have another item in stock and that I just going to refund all of his money. He was upset that he would have to go to another store and was in pure disbelief that someone would steal from a Christian store. So, I refunding his money and the register crashes. So I have to take him to the other register while that one reboots. And that makes him even more upset. Finally, I return his money and start on the line.

Each customer in line pointed out how long they have waited. I apologized to each one and explaining how I was the one on the floor. And I gave a way some free CDs**  to those who were very angry.

Summary: A theft sets off a chain reaction suck.

*Software over $100 dollars has a sample box on the floor and a really copy in the back.
*These CDs are giveaways. There's little sampler CDs we normally give them away when someone buys a prebuy or a lot of our $5 items.
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Four Eared Cat [Aug. 20th, 2008|11:59 am]

cat_lovers

[its_just_me]
I want one!

http://www.cnn.com/video/#/video/bestoftv/2008/08/20/ac.shot.tues.cnn
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an e-mail WTF? [Aug. 20th, 2008|10:20 am]

customers_suck

[witchylatina]
[mood |busy]

Hello everyone! It's me, yours truly "Fifi" your Admissions Counselor Extraordinaire. Part of my job duties besides talking to whiny students and their guardians, include answering the Admissions Office e-mail. I treat this e-mail as if it was my own because I am responsible for it and I try to answer all questions. But once in a while I get an e-mail like this AND I have no idea how to respond!


Names have been changed to protect the innocent and misguided.


I wonder what the FBI will think about this? )

Edit: Why would an Admissions Office get this e-mail? I have nothing to do with the book store.
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[Aug. 20th, 2008|10:29 am]

customers_suck

[llwynog]
[mood |hungry]

Dave Thomas no longer haunts me; I just got a new job at the crafts store that's not open on Sundays. Most of my customers are very nice about dropping hundreds of dollars for a cart of fake flowers and yard uglies. So far, most of my frustrations have come from the way things are done around the store, which is sort of a company_system_sucks more than anything else.

However, there are a couple of minor frustrations.

Dear Frame Lady,

I'm sorry we're out of those photo frames; they've been half-off for the past two weeks at least, so it's no wonder. No, I do not know if our other location in town has those (how the hell am I supposed to know that?). However, I'm quite sure that the nice folks at the other location will not pick those frames out for you and drive them over here for you. Nice try; guess you'll have to take yourself alllll the way across town, a whole 20-minute drive, to go to the other location.

Love,
Your slightly baffled cashier.


Dear person with a credit card,

Pop quiz! When using our POS card machine, do you:

A) Swipe the card while I'm still ringing/wrapping/bagging and whip it back in your wallet
B) Swipe the card when I've bagged the last item and whip it back into your wallet
C) Wait until the POS screen says "Please swipe card"
D) Hand the card to me

If you've picked A, B or D, you are EVERY CUSTOMER EVER. I have to press a method-of-payment button before I can take your monies; this, the "credit" button on the register needs to be pushed for the POS to activate. I'm sorry; I know it's silly, but that's how our system works. Do not look offended when I ask you to swipe your card again, or screech, "DID IT NOT GO THROUGH?!" Yes, it did. I'm just asking you to do it again because I want to charge you double (which is what many of you seem to think).

I swear these people are fucking ninjas when it comes to card swiping. At the end of each transaction, I have to play beat-the-customer to press the button in time for the POS to activate. If they already have their cards out, I can be ready, but half the time they stand there with their wallets closed until I tell them their total, and they've produced the card, swiped it and shoved it back into the wallet by the time I can reach for the "credit" button.

Please to be keeping your cards out. That seems common sense to me; sometimes the POS doesn't read correctly, or your cashier just isn't quite as lightning-fast as you are.

NO MORE NINJA SWIPING.

Love,
Your irritated cashier.
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Over the weekend bookstore sucks [Aug. 20th, 2008|09:52 am]

customers_suck

[venusunfolding]
More bookstore sucks from the past weekend -

1. Dude, stop bitching that I'm not using the computer to look up the stuffed animals you're asking for. As I explained to you, last weekend I took every stuffed animal we sell off the shelves and reorganized them. I know what we carry, and what we currently have in stock. No, we don't have a bigger Knuffle Bunny. How do I know? Because I just took every stuffed animal off the shelf and reorganized them! Didn't we just go over that?

2. Lady, don't get condescending and try to explain to me what Persepolis is. If you listened to me, I didn't ask you what it was, I asked which edition you wanted. See, there's 3 different ones and I want to make sure you get the right one. And don't ask, "Are you sure?" when I tell you where it's located. You're the stupid one who just went up to a random person and asked them to help you find it. Here's a hint. If two are standing next to you, and one is wearing a bookstore name tag while stocking the shelves and the other isn't, ask the one wearing the name tag for help. That person who doesn't have a name tag doesn't work here.

3. Telling me over and over again that you cannot believe that we only have 1 Michael Jordan DVD in the store when he's OMGTHEBESTEVER! will not make one magically appear. Do you want me to pull more out of my ass? I really don't think so, because I had food poisoning last night and I'm still not feeling that great. Bitching that the one jordan DVD we have is too expensive isn't going to make me care. If he really is OMGTHEBESTEVER!!! you can shell out 30 bucks for his 2 disc set.

Oh wait, you don't have any money? Then why the hell are you making me spend 30 minutes with you looking up sports dvds and ordering things for you? I offered to show you the 4 shelves of sports DVDs we carry so you could see for yourself. And really, if you can't figure out how much two $12.99 dvds are going to be, you don't need to be in the most upscale mall in Houston trying to shop.

4. If someone goes to the cash register, the cashier will send them to the information desk for help. Yesterday a woman came over to the information desk and bitched at me that the cashier refused to help her. That cashier had a line, and was mid-transaction when this woman interrupted to ask for a book. I explained that the cashier was supposed to send her over to me because cashiers weren't supposed to leave the register area. this way I could take her anywhere in the store and help her. She goes on and on about how no one in the store wanted to help her. I told her I was trying, and if she just told me what she was looking for I'd be happy to get it for her. She stormed out!
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[Aug. 20th, 2008|10:47 am]

wtf_inc

[shrubrub]
( You are about to view content that may only be appropriate for adults. )
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Meet Yoda! [Aug. 20th, 2008|10:44 am]

cat_lovers

[bitter_suite24]
If no one has seen this, here's an interesting story about a four eared cat named Yoda. Interesting phenomena and still a very cute cats!

x-posted to my journal
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This is my first post, but I think I'm doing everything right. [Aug. 20th, 2008|10:42 am]

customers_suck

[sparrowlove]
To preface, I'm a lifeguard during the summer. The pool has membership, but it is owned by the township, so a couple township day-camps come to it. Also, the pool has a snack bar, with the usual snack bar stuff (water ice, ice cream, popcorn, etc.). I don't usually work at the snack bar, but I hang around there on breaks and as I'm wearing the lifeguard uniform, people still seem to think that they can ask me for things from the snack bar and such.

A couple experiences, cut for possible length )
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